iOS – iPhone/iPad

1. 1. Open the Settings app
   2. Tap on the ‘Mail, Contacts, Calendars’ option.
   3. Tap on the “Add Account” option.
   4. Tap on the “Other” option at the bottom of the screen.
   5. Tap on the “Add Mail Account” option.
   6. Fill out the fields with the appropriate information.
   7. Tap on the IMAP option
   8. On this screen make sure that the information is as below, ‘Host name’ should be set to ‘web-engineer.co.uk’, Username and password should be the same as the ones you entered earlier.
   9. Tap on the save button
   10. Your mail account has been set up to work on iOS

Android

1. Open the Gmail app, if you don’t have this app then you can download this from the Google play store.
2. The next step is different if you already have an address set up with Gmail.
   • If you haven’t set up an email address before then the following screen should show. Tap on the “Add an email address” option
   • If you have already set up an email address with Gmail then you need to tap on the three horizontal lines in the top left hand corner, select the settings option that is at the bottom of the menu that appears and then select the “add Account” option
3. Tap ‘Personal (IMAP/POP)’
4. Enter the email address you want to use and tap ‘Next’
5. Tap ‘Personal (IMAP)’, then tap ‘Next’
6. Make sure that the Incoming server settings are as the ones shown below. Username should be the previously entered email address you want to use and password should be the password you entered.
7. Make sure that the Outgoing server settings are as the ones shown below. Username should be the previously entered email address you want to use and password should be the password you entered.
8. Select the notification settings that you want and then tap next.
9. Enter the ‘Account Name’ and ‘Your Name’ that you want to use.
10. You are now ready to send and receive emails on your android phone.

Apple Mail

1. Open Apple Mail. It is installed by default on every Mac.
2. In the top left hand corner click on the menu option that reads ‘Mail’ and then click on the option for the option
3. In the window that pops up select ‘Other Mail Account…’
4. Enter the Name you want to use, The email address that you want to access and the password for it then click on ‘Sign In’
5. You should get the following screen, you can ignore the error as it doesn’t mean anything, and you need to make sure that you enter ‘web-engineer.co.uk’ into the boxes for ‘Incoming Mail Server’ and ‘Outgoing Mail Server’, then click on ‘Sign In’.
6. Select the apps that you want to use with the account, you need to make sure that ‘Mail’ is Selected and then click on ‘Done’.
7. A new inbox should appear in Apple mail, you should be able to send and receive emails from this account.

Outlook (on Windows)

1. Open outlook and click on the ‘File’ tab, Then click on account settings and then click on the option in the drop down.
2. Click on new.
3. Select the option for ‘Manual setup or additional server types’ and then click next. 
4. Select the option for ‘Advanced setup for POP or IMAP email accounts’.
5. On the next screen is where you will enter your details, Name can be equal to the name you want to use on your emails. Email address should be equal to your email address. Incoming Mail server and Outgoing mail server should be set to ‘web-engineer.co.uk’. Username should again be set to your email address and Password should be set to your email password. Once you have entered the appropriate details click next.
6. Outlook will perform a test to check if the setting are valid and if they are then you can now access your email via outlook on windows.

If for some reason your inbox is not receiving emails, please make sure your inbox has been setup correctly as per the following article

Outlook (on Mac)

1. Click on the ‘Tools’ tab and then click on the  ‘Accounts button’.
2. In the window that appears click on ‘Other Email’.
3. A pop down should appear asking for your username and password, Just enter the email address that you want to use and then click on the password box.
4. The window will extend to show extra settings. User name needs to be set to the email address that you want to use. Type has to be set to IMAP. Incoming server and Outgoing server must both be set to ‘web-engineer.co.uk’ with both having ‘use SSL to connect (recommended)’ set. Then click on Add Account.
5. You are now ready to access your email in Outlook for mac.

Windows mail

1. Start by left clicking on the settings cog, this can be found in the bottom left of the screen
2. This will open the settings tab, here you need to left click ‘Manage Accounts’
3. From here you can Add a new account or edit a previously setup one. To add an account continue to follow these steps, to edit an account skip to step 6
4. Left click add account and select “Other account”
5. Fill out your accounts information
   • 5a. Sometimes Mail wont be able to find your account, in these instances you should continue to click sign in until the following box pops up.
   • 5b. Fill out the form ensuring to set incoming email server to web-engineer.co.uk, Account type to IMAP, Outgoing email server to web-engineer.co.uk
6. To edit an account, select it from the manage accounts menu
7. Left click on change mailbox sync settings
8. Left click Advanced mailbox settings and set the settings as step 5b.

Thunderbird

1. Open Mozilla Thunderbird and on local folders click the ‘Email’ button under ‘Create a new account’.
2. Click on the ‘Skip this and use my existing email’ button.
3. Enter the name you want to use, the email address you want to add and enter the password for the account, then click on the ‘Continue’ button.
4. Make sure that ‘IMAP (remote folders)’ is selected and then click on the ‘manual config’ button.
5. Make sure that the settings you have selected/entered are the same as the ones in the picture below and then click on ‘Re-test’.
6. Click on the ‘Done’ button.
7. You should now be able to access your email on Mozilla Thunderbird.